SHIPPING & HANDLING
- Delivery Time: Your order will be delivered after it has been processed and shipped. Processing time is typically 10-15 business days (Monday-Friday, excluding holidays*). Shipping time will vary.
- Holidays include New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Processing Delays: Please note that processing times may be longer during peak seasons.
DELIVERY TIMELINES
- Processing: Orders are typically processed within 1-3 business days of being placed.
- Shipping: Shipping times vary based on your location. Please note: these estimated shipping times do not include processing.
- United States: 5-10 business days
- Worldwide: 10-25 business days
SHIPPING COSTS
Shipping costs are calculated based on your location. Here’s how to get an estimate:
- Add your desired products to your cart.
- Proceed to checkout.
- Enter your email and shipping address. The approximate shipping cost will be displayed, with the final cost shown on the checkout page.
- Shipping Rates
We use flat-rate shipping:
- Standard Shipping (Continental US): FREE SHIPPING for all items
- Express Shipping: $19.99 for all items
REFUNDS (IF APPLICABLE)
We strive to provide excellent products. If you receive a flawed product, a product with poor print quality, or a product that differs from the website description, please contact us through our Contact Us page with the following:
- A photo of the product you received
- Detailed photos highlighting any issues
- We’ll investigate your claim and, if approved, provide a replacement free of charge.
OTHER REQUESTS
For other refund or exchange requests, please contact us through our Contact Us page. Our team will review your claim. If approved, we’ll provide a return address.
Important: Customers are responsible for return/exchange shipping costs. Refunds typically appear within 3-5 business days of us receiving your return. Items that are unauthorized, washed, worn, or damaged will not be eligible for a refund or replacement.
Changes from the original:
- Consolidated information into clear sections.
- Streamlined wording to improve readability.
- Used bullet lists for easier scanning of key points.
- Added a note about who pays for shipping on returns/exchanges (this seems important).
Homepage https://romiche.com/